Please note: you must be on OSX 10.9 or greater for Mac and Win8 or greater for PC to run Studio Suite.

For technical support, please email us at, or by phone at +1 440.363.4566, or  click here to submit a ticket

If you have been directed to this page by Studio Suite Tech Support, please download and run the TeamViewer software, available at the links below:

TeamViewer Download

Mac: download

Windows: download

GoToMeeting Options here

If you have scheduled a “Remote Session” with AlterMedia or have been directed to this page by AlterMedia Tech Support, please enter the “Meeting ID” (as provided by AlterMedia Tech Support).

Meeting ID: